At Biva Beauty Therapy, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information we gather from you when you visit our website or use our permanent makeup services. By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect - We may collect personal information from you in various ways, including but not limited to:

• Contact Information: Your name, email address, phone number, and mailing address.

• Appointment Details: Information related to your permanent makeup appointments, such as date, time, and services requested.

• Payment Information: Credit card details or other payment information necessary to process payments for our services.

• Communication Information: Any information you provide when contacting us via email, phone, or any other communication channel.

  
  
  2. Use of Information - We may use the collected information for the following purposes:

• Providing Services: To schedule and provide beauty services you request.

• Communication: To respond to your inquiries, provide customer support, and keep you informed about your appointments.

• Payment Processing: To process payments for the services you receive.

• Marketing and Promotions: To send you promotional materials or information about our products, special offers, or upcoming events, with your consent.

• Legal Compliance: To comply with applicable laws, regulations, or legal proceedings.

• Improving Services: To enhance and improve our website and services based on your feedback and usage patterns.

  3. Information Sharing - We do not sell, trade, or rent your personal information to third parties without your explicit consent. However, we may share your information in the following circumstances.

• Service Providers: We may engage trusted third-party service providers who assist us in delivering our services and maintaining our website. These providers are bound by confidentiality obligations and are only authorized to use your information to provide services on our behalf.

• Legal Requirements: We may disclose your personal information if required by law or in response to a valid legal request, such as a court order, subpoena, or government investigation.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity, subject to the privacy protections outlined in this policy.
  
  Data Security:
  We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission or storage system can be guaranteed to be 100% secure. We cannot warrant the absolute security of your information, and you provide it at your own risk.
  
  Third-Party Links:
  Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
  
  Children's Privacy:
  Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it as soon as possible.
  
  Your Rights

  You have the right to:

  • Opt-out of receiving promotional communications from us.

  • Update, correct, or delete your personal information.

  • Request a copy of the information we have collected about you.

  Please text 213-306-6363 if you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices.

  Changes reflect the focus on beauty services rather than mental health. If you’d like to make it more specific or include more beauty-focused language, feel free to let me know!